Are you an Airbnb management company?

No, we're not a management company. Instead, we offer Airbnb support services in Launceston, including onboarding, consulting, setup, property checks, and cleaning. Think of us as your behind-the-scenes team, helping you create a smooth, guest-ready experience, without the ongoing management fees.

If you are looking for a full-service manager, we’re happy to help you find the right fit. We don’t manage properties ourselves, so we’ll give you honest, unbiased recommendations based on your needs.

What is your hourly rate for cleaning or Airbnb services?

We don’t do one-size-fits-all hourly rates. Instead, we offer fixed piece rates based on your property’s size, condition, and needs. You’ll always receive a clear, upfront quote before we start. No surprises, no hidden fees.

Do you offer once-off or ongoing cleaning?

Yes, we offer both! We do one-time deep cleans (great for Airbnb changeovers, bond cleans, or pre-sale prep) as well as regular weekly, fortnightly, or monthly cleans. Our home, office, and Airbnb cleaning services are tailored to your schedule.

Where do you operate?

We’re proudly based in Launceston, Tasmania, and service surrounding areas including Prospect, Newstead, Riverside, Trevallyn, and more. If you're located further out, feel free to get in touch, we’ll do our best to help or refer you to someone we trust.

What types of properties do you clean?

We clean a wide range of spaces, including:

• Residential homes (small to large)

• Airbnb and short-term rental properties

• Offices, salons, and creative studios

• Homes for sale (pre-sale cleans)

• Rentals at end-of-lease (bond/exit cleans)
  

Do you supply cleaning products and equipment?

Yes, we arrive with all our own professional-grade cleaning products and equipment. For Airbnb cleans, we can also help restock guest supplies and provide setup essentials if needed.

Can you help me set up my Airbnb from scratch?

Absolutely! Our Airbnb onboarding packages cover everything from condition reports and styling tips to shopping lists, listing writing, welcome books, and practical hosting advice. Whether you're just starting or need help fine-tuning, we’ve got you covered.

What if I need a custom service or something not listed?

We’re flexible and always happy to chat about your specific needs. Whether it’s a once-off reset, an urgent clean, or something unusual. We can often tailor a custom cleaning or setup package to suit you.

Are you fully insured?

Yes. Complete Home Co is covered by public liability insurance, giving you peace of mind every time we step into your space.

Do you do last-minute or emergency cleans?

We do our best to accommodate last-minute or urgent bookings. These may incur a small surcharge, depending on availability. Just reach out and we’ll do what we can to help.

Do you offer gift vouchers?

Yes! You can gift our Postpartum Support Cleans or general services to a new parent, friend, or family member in need of a fresh start. It’s a thoughtful, practical option that always goes down well.

What’s included in an Airbnb onboarding package?

Our Airbnb onboarding service can include listing optimisation, styling guidance, property condition reporting, welcome book creation, essential shopping checklists, and more. We help new hosts feel confident from the very first booking.

How do you help improve Airbnb reviews and ratings?

We support hosts with detailed, consistent cleaning, practical guest-focused setup, and smart systems that make running your Airbnb easier. This leads to better guest experiences—and higher 5-star ratings.

Can I book a cleaning and Airbnb setup together?

Yes! Many of our clients combine cleaning with Airbnb setup services to get their property 100% guest-ready. We can bundle services into a personalised package to suit your goals and timeline.

Do you help with Airbnb styling or furniture setup?

Yes, we offer practical styling support to help your Airbnb feel cohesive, comfortable, and photo-ready. We can assist with layout suggestions, shopping lists, and hands-on help if needed.

How soon can you start?

Turnaround time depends on your job and our current bookings, but we’ll always do our best to get started quickly. For urgent cleans or Airbnb setups, contact us directly to check availability.